Departmental Service Centres

• Registration and Licensing Authority (Transport)

It is a smart card based solution in operation since 2000 covering the following activities of Registration and Licencing office :

• Issue of Driving Licences
• Registration of Motor Vehicles
• Collection of Motor Vehicle Tax

The website of Transport Department "http://chdtransport.gov.in"  can be accessed to retrieve information pertaining to :

• Registration details of vehicles
• International Driving permits
• Theft cases of vehicles
• Details of Habitual offenders
• Lodging grievances and checking status

• Sampada (Estate Office)

Property details of dwelling units in Chandigarh has been computerised and is also available on the website "http://sampada.in"  Property records of Residential, Commercial, industrial and Institutional are available on the portal. Details like ownership, Transaction History, Payment Details etc are also available. One can also track the file which is under process at Estate Office.

• District Courts, Chandigarh

A centralised solution is in place under which all the 19 courts of the District Courts complex is computerised. The data is being used to generate cause list, case details, judgements etc. It is being used by staff and advocates for their day to day working. The details are also available at "http://chddistrictcourts.gov.in"

• Community Police Resource Centre (Police)

A single window counter for public interface has been provided at Chandigarh Police headquarters to provide a single point contact for the public, for early redressal of public grievances and better service to the public. Various services that can be availed there are - lodging complaints, service verification / passport verifications, permissions for religious / political processions, use of loudspeakers, to know the progress of investigation / pending enquiries, getting copies of FIRs / untraced reports, NOC for arms licences, etc.

Filing complaints and enquiries regarding the progress of complaints / requests can be done personally or through telephone or SMS or fax or email or postal mail.

• Chandigarh Housing Board

A solution has been provided for the benefit of CHB beneficiaries regarding various details about the dwelling units. It includes installments details, current status of payment, plans etc..

• Citizens Facilitation Centre (Engineering)

A centralised control room has been established by engineering department whereby any grievance/complaint relating to engineering department can be lodged and followed up. It is a single point of contact for any Engineering Department related grievances.

• Registrar Births & Deaths

To facilitate faster retrieval of information regarding Birth and Death, a solution is in place since last 6 years.

• State Consumer Disputes Redressal Commission

The website of SCDRC "http://admser.chd.nic.in/scdrc"   can be accessed to retrieve the Cause list of State Commission and District Fora. The status of case under State Commission or District Fora can also be accessed based on the case number or party name or advocate name.

• Municipal Corporation

Municipal Corporation has also implemented a centralised solution for addressing complaints/grievances of citizens pertaining to services being provided by them. A facility to book open spaces/community centres etc is also provided for the benefit of citizens.